Services

Management consulting

We cater to Clients or Partners (for and on behalf of its Customers) that you are facing important changes of the sort that pertain to the organization, personnel, accounting and internal controls, procurement, and the resulting impact on their operational procedures and information systems.

In this context, we have significant experience in addressing the impacts of the change towards technological scenarios and alternative operating that often lead to the selection of market applications most suited to the use case and/or the design and implementation of targeted solutions.

In the later stages of modeling and implementation of a system (i.e. quality assurance of the processes of modeling and development), we are able to be a factor warranty and acceleration significantly.

Finally, thanks to the numerous successful experiences gained over the years, we are able to lead the Customer along an evolutionary process in the complex, ensuring the proper “governance” of the different components of the technological, functional and operational.

Strategic planning in Health care

The strategic Planning process is fundamental to guide the management of the company, to:

  • formulate an operational programme consistent with the strategic plan and the objectives of general
  • formulate a budget that is consistent with the political, strategic, and with the availability of resources expressed in the annual Budget
  • promote and enable coordination between responsibility centers and offices which contribute to the pursuit of the same goal
  • to increase the autonomy of the centers of liability, whether in the formulation of proposals on achieving your goals in the management of its resources
  • manage towards the good results, that is, to introduce the organizational arrangements required to ensure that the resources (human, technological, infrastructural, and financial assets) are acquired conveniently (economy), better used in the production of output (efficiency), used in the conditions of regularity (formal and substantial legitimacy), capable of creating value for the community as a whole (effectiveness) in accordance with the plans and programs established.
  • systematically check the status of the operational objectives, the respect of the deadlines provided for by the program and the status of the resources provided from the budget

Digital transformation

Digital transformation is the profound change of the activity and of the organizational processes, skills and business models, with the aim to take full advantage, so a strategic priority, the opportunities that digital technologies are able to provide to the companies.

Therefore, conduct a strategy of digital transformation aims to build the capacity within the organization, to fully exploit the possibilities and opportunities of new technologies and their impact in the fastest way, the best and most innovative. A journey of digital transformation, which requires a gradual approach, with a clear roadmap, which must necessarily involve a variety of parties and stakeholders, often exceeding the strict logical organizational business.

It is a process, not only in terms of technology, in fact, the human element is fundamental in all phases and the transformation as such (collaboration, ecosystems, skills, culture, empowerment, etc), and for the objectives of the digital transformation.

ICT assessment & planning

ICT Assessment with the objective to analyze the technological infrastructure, applications, human resources and the services provided by the information system, with respect to the business requirements of the company. Once you have defined the framework of reference (initial situation as-is) you can proceed to the decline of the possible evolution scenarios (scenarios a to-be) that meet the strategic objectives of the development of the company and shall ensure that the component that ICT is a crucial factor for achieving them.

Once you have defined the optimal scenario, the phase of ICT Planning provides for the definition of a master plan for the general, which organizes the different strands planned to be developed in a consistent and synchronized.

The realization of the chosen scenario is finally in the selection of applications of the market or the development of applications, “ad-hoc”, which are integrated in a manner consistent with the architecture of the application is defined. Our experience in the development of a planning complex of this type, and the important results achieved over the years, provide our customers with the success of ambitious initiatives such as these.

ICT projects innovative

The company has designed and is implementing several projects on the novel ICT in the health field include:

  • Architecture and interoperability of Information Systems: the ability for different systems to exchange information at different levels.
  • Clinical Data Repository (CDR) – this is the system that provides support to the computerized management, uniform, updated, and integrated master data, clinical and public health of the patient along the whole cycle of health care within the Hospital, IRCCS. The structured data present in the CDR in a standardized form, allowing the realization of Business Intelligence systems and Machine Learning: applications to support the company in the process of identification, analysis and assessment of parameters related to the task, and the results expected.
  • ICT systems to support the process within the delivery of digital services to the citizen: are applications to support the process of provision of the service related to the different stages of the process from booking to the management of the post service), monitoring of the levels of service, and digital communication, interactive and/or information with users (CUP integrated, multi-channel, automatic, totem for reservations, applications for electronic management of queues and priority, web portals aimed at the citizen...).
  • ICT systems to support the continuity of care: are ICT applications that respond to the purpose of creating an integration between the Hospital, the Services the District, family Doctors, with the involvement of interest Groups in the Local Community (telemedicine, therapies, digital, etc...)

Project management

Be the Project Manager of innovative projects and the complex is not at all simple, even less easy is to ensure the success of the initiative and produce the results expected by the Customer and stakeholders. In reality, the success of a project has many different facets, depending on the concerned that the judges and of the indicators that are used, certainly a project management success depends on, first of all, from a Governance that knows how to and wants to clearly indicate the way in which it intends to work and worry of the implement resulting in consistency of an appropriate management model, guaranteeing their “commitment”, and fostering the spread of a culture of project management between the different actors of the project.

Moreover, we understand that the success of the project is strongly influenced by the presence and proper functioning of the operational Processes transverse able to integrate with the process of project management and support, making available skilled resources, when programmed, in order to achieve goals, and shared. In summary, we believe that the success of a project relies on the coordinated effort of a number of critical factors enabling, as have strong leadership and management, to develop a clear strategy (Governance), to value people (Individual Skills), to be based on solid operational processes (Organizational Skills).

We operate in order to ensure that the success of a project, not an accidental, but is something that you must build up in the search for the excellence throughout its life cycle, starting from the very early stages, when it would be necessary to assess the level of convenience of the expected returns and the risk profile is estimated to be in line with the propensity of the Organization to accept it. The experience in this field not only confirmation of the above, but leaves no doubt about the fact that there is no guarantee of the success of a project, through the use of techniques and tools of management, as well articulated or popular they are, as well as the use of tools, even though they sophisticated or avant-garde they may be.

Re-engineering of processes

The revolution in the health sector to achieve a greater quality in the services provided while enhancing the efficiency and effectiveness of operational processes, will lead to a radical change in the management of the organisational structures of the hospitals and in general of all the organizational structures (MMG, districts, etc.) in the health care system, national and regional levels.

This process of improving the efficiency of progressive health system passes through the re-engineering of internal processes and PDTA (the Diagnostic and Therapeutic Care services) and the subsequent introduction of new ICT (Information Communication Technology), which will impact on facilities health changed to activities, procedures, techniques and processes.

In this sense, the re-engineering of processes is not limited to the identification of the critical points of inefficiency or ineffectiveness present in the processes, but in a radical rethinking and questioning of the way of delivering the services by introducing new tools that allow you to provide the services in a manner which is totally different the results are clearly superior to those reached previously.

Management control in Health care

With the reform of the Italian National Health Service, the companies “shall inform the activities and criteria of effectiveness, efficiency and economy, and are obliged to respect the constraint of the balance sheet through the balance of costs and revenues”, this paradigm has over time led to a constant need to develop new ways of working and organisational of the performance of all activities related to the purchase and consumption of the productive factors (needs analysis → purchasing → input in the production process → control).

In this new context, the primary objective of a hospital, by the attainment of which depends the very survival in the medium to long term, is to provide the best service at the lowest possible cost. The reason for that Healthcare organizations have the need to streamline its production processes in order to seek the best combination of production in terms of effectiveness, efficiency and economy.

If, on the one hand, the re-engineering of internal processes remains the primary tool to be used in the optimization of the resources used and services provided on the other side is also critical to have a reliable process for the analytical determination of costs, revenues and economic outcomes in relation to the specific activities, operations, production processes, cost centers and responsibility centers in order to be a support to the management to direct the measures of improvement of the services or the optimization of processes and costs in terms of capital and human resources.

© 2021 Copyright CREMETE Srls - P. IVA 08457061219 ac KRRH6B9 - All rights reserved